common questions
What is the policy for setting installation dates?
The installation date is determined according to the available schedule after issuing the invoice from us
How much do shipping and delivery fees cost?
If the invoice does not include installation, shipping is calculated and the price is estimated according to the delivery area
Do you have designers?
Yes. We provide interior design services, and the service can be requested from the showroom or through the website.
Can I install wallpaper on any wall?
No: installation is not possible unless:
The wall must be smooth and there are no cracks
It must be a white matte base.
Do you have waterproof parquet?
Yes, we have it. It is EPC and SPC parquet and is waterproof
Warranty: 10 years
How many meters in wallpaper?
Wallpaper is sold by roll, not by metre
A roll of wallpaper covering an area of 15 metres
What are the sizes of the interior coverings?
Piece length: 2.9 meters
Piece width: 0.12 metres
Plot area: 0.34 square metres
What is the method for calculating the prices of your products?
Parquet is sold per square meter
Cladding, foam frames, and foam wall covering: sold by linear metre
Wallpaper: sold by roll, not by metre
Is it possible to install heavy weights on the cladding?
Yes, bear it
Items that are not too heavy can be hung
Does the price include delivery and installation?
Yes: We include the installation process within Al-Ghamlas branches
For outside Al-Ghamlas Company branches, a service fee is added for installation depending on the customer’s location.
Is there a service for taking measurements from you?
Yes, we have technicians specialized in taking measurements and ensuring the site is ready
You can also request a technician through one of our branches, through customer service, or through the website.
What are your special services?
Interior design service.
A department specialized in quality and follow-up during the installation process.
Free parquet disassembly and transportation service for one year from the date of purchase.
A specialized team for maintenance operations.
Effective guarantee for all products.
The possibility of dividing purchases into four payments without fees and interest.